UTILITY BILLS DUE NOVEMBER 26, 2026

LAST CHANCE TO GET A 10% DISCOUNT ON YOUR UTILITY BILL.

Please visit City Hall in person before 4:30 PM on Wednesday, November 26, 2025, to pay your Utility Invoice. Payments can be made by cash, check, or debit card.

NOTE: Payments made through online banking or by credit card take several days to process and will not be received by the City by the due date. As such, payments made through these methods will not qualify for the 10% discount.

PLEASE VISIT CITY HALL WITH YOUR PAYMENT BEFORE 4:30 PM ON WEDNESDAY, NOVEMBER 26, 2025

Residential Utility Bills

Residential utility bills are due twice a year.  They are sent out via mail, or email if registered, in mid-April and mid-October, respectively. Due dates are typically at the end of May or the end of November.

Commercial Utility Bills

Commercial utility bills are due quarterly.  They are typically sent out via mail or email (if registered) in January, April, July, and October. Due dates are approximately 30 days from the date on the invoice.

Exact due dates depend on a number of factors.  These approximate dates are provided as general information only and should not be construed as official due dates.  All invoices are due as noted on the utility invoice.

Contact

Kevin Natkinniemi

Director of Finance

250.378.4224, x900
kevin.natkinniemi@merritt.ca

Register to Receive Utility Bills by Email

  • Go to the iCity Online Portal: https://icityonline.aspgov.com/merritt/live/
  • Click “Help/FAQ” on the top right, and follow the New User Guide If you already have an online account, follow the guide to add your email.
  • You will need your PIN (Personal Identification Number) from your account.  Obtain this from a previous invoice or contact City Hall.
  • Note: Selecting email billing will terminate your paper billing.  If you wish to resume paper billing after the Canada Post strike, contact City Hall to delete your online account.
  • Early payment discount is 10% for utility bills paid by the due date.
  • The City needs to receive the money by the due date. Please allow up to 4 business days for processing through your bank.