Pay by Credit Card

The City of Merritt is now accepting online payments with select credit cards through the secure OptionPay System (with applicable third-party fees). Payments for some services may now be paid by credit card in addition to the previous option to pay directly through internet banking. Please note some services may still need to be paid in person at Municipal Hall or the Merritt Civic Centre.

Services Currently Offered on OptionPay

To make your payments online, there are certain numbers on your notices/bills that will be required. Click the service type below for instructions on how to find the numbers required to make your payments.

Utility Payments

To pay your utility bill using OptionPay, you need the UTILITY ACCOUNT NUMBER. This can be found on your utility bill. If you have questions about your utility invoice, please contact finance@merritt.ca or call 250-378-4224. Click here to see a sample utility bill.

Property Tax Payments

You will be asked for your ROLL NUMBER when entering payment information for your property taxes. This can be found on your tax notice. If you have questions about your property tax notice please email finance@merritt.ca or call 250-378-4224. Click here to see a sample property tax notice.

Please remember eligible property owners must claim the Home Owner Grant every year separately from payment of property taxes. Effective 2021, all home owner grant applications are to be submitted directly to the province. Residents in municipalities no longer apply through their municipal office.

Business Licence Payments

To make a payment for your business licence, please include the CUSTOMER NUMBER. For more information on business licensing, please contact our Bylaw Department via email bylaw@merritt.ca or call 250-378-8628. Click here to see a sample Business Licence invoice.

If you are applying for a new business licence, please see our Business Licence page for more information. Get the current Business Licence Application form here.

Accounts Receivable Payments

To make a payment for an Accounts Receivable invoice, please include the CUSTOMER NUMBER. If you have questions about an A/R invoice, please email finance@merritt.ca or call 250-378-4224. Click here to see a sample Accounts Receivable invoice.

Building/Development Permit Payments

If you would like to explore options to pay for a Building or Development Permit online by credit card, please contact us at 250-378-8615 to speak with a Building/Development Clerk to generate an invoice specific to your application. If you already have an invoice, please refer to Accounts Receivable Payments (above) for payment instructions.

FAQ | OptionPay

OptionPay FAQs

What is OptionPay?

OptionPay is a payment card system the District of Lake Country uses for its online credit card transactions. You can find out more information about OptionPay by visiting their website here.

Is there an added fee for using OptionPay to pay City of Merritt bills with my credit card?

Yes. All transactions carried out through OptionPay follow a tiered fee schedule, starting at a minimum fee of $2.00. To see the full fee schedule for using this payment option, please visit their fee schedule here

Why is there an added fee to pay with credit card?

The fees are administered through the OptionPay program for the use of their service and not through the City of Merritt.

Is my credit card information secure with this program?

OptionPay provides information on their security measures here. Please note that the City of Merritt takes no responsibility for, and accepts no liability, in the event of security breaches, technical difficulties, or other issues that may arise from your use of OptionPay. All users accept responsibility for their use of this service and do so at their own risk.